This information in this resource has been compiled from a variety of workshops, webinars and other sources over the past few years to help agencies create welcoming, safe spaces for lesbian, gay, bi-sexual, trans, queer, intersex, two-spirit people. It seems that community and service agencies are seeing more people who are questioning their gender identity and more who are coming “out”. This resource can be used not only for staff and volunteer training, but also to help learners and clients find the information and help they may need.